DCBS is beginning a new shipping process that will reduce handling of your books and decrease your shipping times. Currently, we ship monthly customers beginning the last Wednesday of the month and continue Thursday, Friday, Saturday, and Monday as needed. Under the new process, we hope to have many more monthly shipments going out on Wednesday and all shipments completed by Thursday. In order for this process to work, we need your help.
Before describing the new system, we want you to know that weekly customers, twice a month customers, and customers ordering Previews are unaffected. Weekly customers will continue to go out each Wednesday. Twice a month customers will continue to go out on the 2 nd and 4th Wednesdays of the month. Monthly customers ordering Previews will continue to go out the 4 th week of the month. Of course, with the variability in the Previews publishing schedule, we will have to make tweaks occasionally.
Description of the New Process
The new process works this way. Monthly shipments will be staggered throughout the month and customers may pick one of the following weeks for their future shipments:
3rd Wednesday of the month (for example, starting September 19th for your September shipment)
4th Wednesday of the month (for example, starting September 26th for your September shipment)
1st Wednesday of the month (for example, starting October 3rd for your September shipment)
Customers choosing the 3rd Wednesday of the month will get an EARLY September shipment which will be packaged starting September 19th. You will get your books a week early and can start reading! This shipment will only have 3 weeks of books but each shipment thereafter will have the normal 4 weeks of books. Customers choosing this option are much more likely to ship on a Wednesday or Thursday.
Customers choosing the 1st Wednesday of the month will have their September shipment packaged starting October 3rd. This shipment will have 5 weeks of books but each shipment thereafter will have the normal 4 weeks of books. Customers choosing this option are much more likely to ship on a Wednesday or Thursday.
Customers that wish to continue in the 4th Wednesday may do so but in order to decrease everybody’s shipping times and to reduce handling of your books, we are requesting as many customers as possible to please pick one of the other options. We will ship customers that remain in the 4 th week as quickly as possible but these shipments are more likely to ship as late as Friday or the following Monday as we currently do. This is because customers ordering Previews remain in this week and this will be a very full week for us.
Customers may choose their ship week at this link:https://www.dcbservice.com/weekselect.aspx
Please note that all shipping times are estimates, particularly during the early days of our new process. Also, since our goal is to try to disburse shipments as evenly as possible, we may need to revisit your selection in the future. We will continue to strive to increase customer service with faster shipping times.
Discount Comic Book Servicehttp://www.dcbservice.com