Xbox has announced 1 million consoles sold through worldwide in 24 hours.— Geoff Keighley (@geoffkeighley) November 23, 2013
Here's the Press Release from Microsoft:
Following a worldwide celebration, Xbox One launched in 13 markets yesterday to great fanfare. The team is excited to confirm the launch of Xbox One was the biggest launch in Xbox history, with more than one million consoles sold through worldwide in less than 24 hours – surpassing day one Xbox 360 sales and setting a new record for Microsoft.
Xbox One is now sold out at most retailers. We are working to replenish stock as fast as possible to meet the unprecedented demand from our customers.
Gamers couldn't wait to play Xbox One and check out new games like "Forza Motorsport 5," "Dead Rising 3," and "Killer Instinct." In the last 24 hours:
· Over 60 million zombies have been killed in "Dead Rising 3"
· Over 3.6 million miles driven in "Forza Motorsport 5"
· Over 7.1 million combos in "Killer Instinct"
· Over 8.5 million enemies defeated in "Ryse: Son of Rome"
And, fans also found time for some exercise, with over 43.3 million Fit Points earned in Xbox Fitness.
"We are humbled and grateful for the excitement of Xbox fans around the world," said Yusuf Mehdi, Corporate Vice President of Marketing and Strategy, Xbox. "Seeing thousands of excited fans lined up to get their Xbox One and their love for gaming was truly a special moment for everyone on the Xbox team. We are working hard to create more Xbox One consoles and look forward to fulfilling holiday gift wishes this season."
The launch of Xbox One unleashed a new era of games and entertainment. Xbox One brings the best games, live TV, Skype, sports, fitness, music and more to one system at the center of the living room, all available at the command of your voice. There are 22 game titles for Xbox One available today, including 10 exclusive titles.
For more on the Xbox One launch, check out the extensive coverage on Xbox Wire. For more information on Xbox One, go to Xbox.com.
There have been a few issues popping up as players jump on their consoles. Much like the PS4, the overall percentage of effected users is very small so far. For consumer electronics, both have had a good success rate considering the amount of units moved.
The XBox One subreddit has begun collecting issues to try and keep them in one place and also posted some fixes for common problems:
This is just to compile a list of possible problems you can face
1.disc drive not reading game/ loud noise coming from drive (This is the most common issue right now, so far 4-5 cases of this, DO NOT PUT YOUR XBOX VERTICALLY, ONLY HORIZONTALLY)
2.Hanging load screen (If you are stuck at the Xbox logo after updating, DO NOT TURN OFF YOUR CONSOLE.)
3. Ban after using EOU UPDATE ( previously had problems with OS hanging)
4. slow installations if you are having slow disc based installation, do NOT remove disc from console without stopping the install. after stopping the install remove the disc and and completely unplug the console and wait 15 minutes before trying again.
Dont try to install 2 THINGS at once
5. controller not responding after turning console on in intial setup TURN THE CONSOLE OFF AND ON- THEN IT is fixed
6. cross game party system is is defaulted as off,You have to "Turn on party chat" before joining here is how to do it:
7.I ran into error code 0x80bd0009* after attempting to set up the X1 to output surround audio. I found an Xbox Support twitter thread that explained how to troubleshoot this error and it worked: Press Menu Button, Settings, Display & Sound, ensure HDTV is "select," not "auto." This relaunched my display in 480p, which I easily changed back to 1080p; but the key is that this reset my audio output options. I could now select HDMI audio for 5.1 and DTS, which I couldn't before. Hopefully this helps others with the same error code.
Microsoft also issued an official statement about the hardware problems:
We know that with a hardware launch of this magnitude customers will have questions and we have many avenues for customers to get the answers they need and get back in the game as soon as possible. Rest assured we plan to take care of our customers. Any customer who believes they are experiencing an issue with their Xbox One should reach out to us.
There are many avenues available for customers to get in touch with us including:
- Talking to a live customer support person that can call you back if you don't want to wait
- Xbox.com for support pages and forums
- On Twitter with @XboxSupport
- There are also Help and diagnostics on the console by saying "Xbox Help"
And for customers whose issues cannot be fixed with tech support:
The issue is affecting a very small number of Xbox One customers. We're working directly with those affected to get a replacement console to them as soon as possible through our advance exchange program. Rest assured, we are taking care of our customers.
If you have problems with the unit, try some of these fixes or contact Microsoft Support as some can be fixed by the user. If your console is problem free, enjoy your gaming! We'll see you when your hands cramp up and you need a break.
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